Refund policy

Return and Refund Policy
Our made-to-order cards are produced for your order. We do not accept returns or offer refunds for fulfilled made-to-order items because of a change of mind, an accidental order, or a preference about the finished design, except where required by applicable law.

Damaged on arrival
If an item arrives damaged, email info@tiddlypomcards.com within 7 days of delivery. Include your order number and clear photos of the damaged item and its packaging. Once we confirm the damage, we’ll make and send a replacement at no additional cost. You do not need to return the damaged item.

If you receive an incorrect item or have another problem with your order, please contact us so we can review it. This policy does not limit rights you may have under applicable law.